Everything a job needs, in one place

Check-in and repair orders

Every visit starts on a repair order, so the whole team works from the same job.

• Check a vehicle in at the counter: customer, vehicle, mileage and the concern
• Repair order numbers on every estimate, invoice and report the job produces
• A service dashboard of what is in the shop and where each job stands
• Full history per customer and per vehicle, with VIN decoding when you add a car

Inspections

Show the customer what you found, not just what it costs.

• Findings with severity, notes and photos, recorded against the job
• A printable inspection report for every visit
• Send the report with the estimate: a link for the customer, a PDF for the adjuster
• The adjuster gets only the findings the estimate prices

Estimates and approvals

Get a yes in writing, from the customer's own phone.

• Estimates built from inspection findings, parts and labor
• Emailed with a secure link: the customer approves all of the work, or only some of it
• Approved work carries straight into the invoice
• Every approval recorded with the job

Invoices and payments

Get paid without retyping anything.

• Invoice templates with your logo and your own terms
• Taxes, discounts and partial payments
• Online card payments through your own merchant account (Elavon Converge, Stripe or PayPal)
• Automatic payment reminders by email and text, and recurring invoices for regular work

Insurance claims

For collision and insured repairs, the claim lives with the job.

• Claim number, policy, insured, date of loss, adjuster and deductible on the job
• A directory of insurers and their adjusters, reused job after job
• Estimates, invoices and inspection reports sent to the insurer from the job
• Monthly insurer statements, a claims dashboard and an insurance receivables report

Customer texts

Reach customers where they actually look.

• Texts when a job is ready, and payment reminders by text
• Consent kept per customer; STOP and START replies honored automatically
• Quiet hours, so nobody gets a text at midnight
• A log of every text sent and whether it was delivered

Texting uses your shop's own Twilio number, which US carriers require to be registered for business texting (10DLC) before messages go out.

Parts and inventory

Know what is on the shelf before you promise a time.

• A catalog of parts and products with your prices
• Stock levels by location, and a record of every movement
• Vendors kept with the parts you buy from them
• Stock taken out automatically when a part is invoiced

Expenses and reports

See how the month is going without a spreadsheet.

• Expenses by category, with recurring ones like rent added for you
• An expense report, and dashboards for the shop, service and inventory
• Service requests from your own website straight into the app

Team and security

Everyone gets the screens they need, and nothing else.

• Roles for admins, service advisors, billing staff and inventory staff
• Two-factor sign-in required for every staff account
• A login history of every sign-in, failed attempt and sign-out
• In-app alerts when something needs someone's attention